Frequently asked questions

Yes. We deliver to every city in Pakistan with trusted courier partners.

Delivery usually takes about 7 days after your order is confirmed.

The delivery charge depends on the weight of your parcel and is shown at checkout before you place your order. It is charged once for your whole order, not for every item. Large orders may get free delivery.

You can pay by Cash on Delivery, by debit or credit card online, or by bank transfer / Easypaisa. The Cash on Delivery charge, if any, is shown before you confirm. Card payments are processed securely by Safepay.

Yes — tick Allow parcel to be opened at checkout.

See Returns & refunds. What happens depends on whether you chose standard or fragile packing.

Use Track your order with your order number and the mobile number you ordered with. If you have an account you can also see all your orders there. You do not need an account to order.

Yes. You can talk to us on a live call or on WhatsApp before you buy, and our support team is there to help.

Yes. After you place your order, ask for a WhatsApp video call and we will show you your product being packed.

Some lights come in different bulb colours, voltages, holder designs or glass styles. Choose the ones you want on the product page. If a choice costs extra, the price updates straight away.

Enter your code in the coupon box at checkout and press Apply. One coupon can be used per order, and each coupon has its own conditions, such as a minimum order.

Please contact us. You can have a call and a discussion directly with the owner for bulk purchases. Gifts & bulk orders